Privacy Policy

1. Controller

Wyss Collectibles
Owner: Dominic Wyss
UID: CHE-478.667.497
Steinackerweg 14
4564 Obergerlafingen
Switzerland

2. General information

Protecting your personal data is important to us. We treat your personal data confidentially and in accordance with the statutory data protection regulations of Switzerland (revised FADP).

Where individuals from the European Union use our website or are affected by our processing, personal data is additionally processed in accordance with the requirements of the General Data Protection Regulation (GDPR), where applicable.

3. Collection and processing of personal data

We collect personal data when you:

visit our website
place an order
sign up for our newsletter
contact us

In particular, the following data may be processed:

Last name, first name
Address
Email address
Payment data
Order data
IP address and technical usage data

4. Purposes of data processing

Processing is carried out for the following purposes:

Processing orders and contracts
Delivery of goods
Payment processing
Customer service and communication
Sending newsletters (with consent)
Marketing and advertising (only with consent)
Improving our online services

5. Legal bases for data processing

We process personal data on the following legal bases:

Performance of a contract: to process orders, deliveries, and payments
Consent: in particular for newsletters and analytics and marketing services (e.g., Google Analytics and Meta Pixel)
Legitimate interest: to improve our services, ensure website security, and perform statistical analyses

6. Hosting and shop system (Shopify)

Our online shop is operated via Shopify Inc., 151 O’Connor Street, Ottawa, ON K2P 2L8, Canada.

Shopify provides the technical infrastructure for our online shop. Personal data is processed and stored on Shopify’s servers. These may also be located outside Switzerland and the EU.

7. Transfer of data abroad

Personal data may be transferred to countries outside Switzerland, particularly to the USA and Canada (e.g., by Shopify, Google, or Meta).

This data is protected by appropriate safeguards, in particular standard contractual clauses or comparable data protection mechanisms.

8. Payment service providers

We use the following providers to process payments:

Shopify Payments (Stripe) for credit card payments
PayPal
TWINT

Payment processing is carried out directly by the respective providers.

9. Shipping Providers

For the delivery of orders, we primarily use:

Swiss Post
other logistics providers depending on the shipping method

The necessary data (name, address) is transmitted.

10. Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited.

Google Analytics uses cookies to analyze user behavior. The information generated may be transferred to and stored on Google's servers.

Use is permitted only with your consent.

11. Meta Pixel (Facebook Pixel)

We use the Meta Pixel provided by Meta Platforms Ireland Ltd.

This enables the analysis and optimization of our advertising on Facebook and Instagram.

Use is permitted only with your consent.

12. Newsletter (Shopify Email)

Our newsletter is sent via Shopify Email, a service provided by Shopify Inc.

Your email address and, where applicable, other voluntarily provided information are processed and stored on Shopify's servers.

You can unsubscribe from the newsletter at any time using the unsubscribe link.

13. Cookies and Consent

Our website uses cookies and similar technologies.

In addition to technically necessary cookies, we use analytics and marketing cookies. These are activated only after your express consent.

When you first visit our website, a cookie banner is displayed through which you can manage your consent.

14. Retention Period

Personal data is stored only for as long as necessary for the respective purposes or as required by statutory retention obligations.

Order data is generally retained for 10 years in accordance with statutory retention obligations.

15. Your Rights

Under applicable data protection law, you have the following rights:

Access to your stored data
Correction of inaccurate data
Deletion of your data
Restriction of processing
Withdrawal of consent
Data disclosure or data portability, where applicable

16. Right to Complain

You have the right to lodge a complaint with the competent supervisory authority:

Federal Data Protection and Information Commissioner (FDPIC)
https://www.edoeb.admin.ch

17. Data Security

We use technical and organizational security measures to protect your data from loss, misuse, or unauthorized access.

18. Amendments

We reserve the right to amend this Privacy Policy at any time.

19. Contact

Wyss Collectibles
Owner: Dominic Wyss
UID: CHE-478.667.497
Steinackerweg 14
4564 Obergerlafingen
Switzerland
Email: info@collector-shop.ch

As of April 2026